Dialogue with Ec Markets: Embrace a new era of heightened global financial oversight in 2024

Yes, we are currently actively advancing our plan to acquire the Australian ASIC regulatory license and have entered the final stage. It is expected that we will obtain the corresponding authorization in early 2024.

Although we, as a British securities broker with a history of more than ten years, have always been our main development target in developed countries, the rise and growth of emerging economies in recent years has also made us full of expectations for the Asian and African markets. In particular, Asia, as an emerging market with great vitality and potential, has always been our strategic focus. We are confident in the development prospects of the Asian market.

In the mid-year work report, we saw the importance of the Asian market to our company. In particular, the Chinese regional market provides the company with nearly 20% of its trading volume. In recent years, we have conducted in-depth research and analysis on the Asian market to understand the needs of local investors and market conditions, which provide an important reference for our long-term development and layout of the Asian market.

We plan to meet the needs of Asian investors by providing products and services that comply with local regulatory requirements and personalized investment solutions. At the same time, we have also been committed to establishing closer relationships with partners in the local market and providing them with more localized support and services.

This meeting was very interesting. My friend who has the same name and whose birthday is only one day apart - Matt Smith, CEO of Steel Eye, also participated in the discussion on behalf of his company. Our interesting coincidence made the entire meeting atmosphere relaxed and enjoyable.

We discussed the current status of licensing for many investment companies to choose offshore supervision, analyzed the reasons behind this phenomenon, and also looked into the future development of offshore supervision.

At this meeting, I expressed that as a financial group with certifications from multiple leading regulatory agencies, we believe that offshore regulation does have its unique advantages, such as tax advantages, regulatory flexibility, privacy protection, etc., but financial companies service guidelines for offshore clients should be consistent with onshore regulatory jurisdictions, especially compliance requirements.

For example, even for customers in offshore regulatory regions, Ec Markets still implements compliance requirements such as negative balance protection policies, customer suitability assessments, and more. This view was widely recognized and supported by the participants.

At the same time, we also have a consensus at this meeting that with the global development of financial supervision, offshore supervision will face more stringent regulatory frameworks and requirements, which will further increase the difficulty of compliance for financial companies under offshore supervision, so we need to continue to optimize and strengthen the company's compliance process to ensure that we always comply with regulatory requirements.

The core advantage of Ec Markets is extremely low transaction costs and a high-quality trading environment. This advantage is attributed to our M.A.T system.

We have a wealth of liquidity providers from many banks and first-tier liquidity providers around the world. Through the M.A.T system, we can aggregate the quotes provided by liquidity providers and provide customers with new and advantageous quotes. In addition, M.A.T's multilateral clearing function can distribute customer orders to different liquidity providers, allowing customers to enjoy lower transaction costs and obtain superior order depth.

The sophisticated operation of this system allows traders to enjoy more competitive prices and better trading conditions, thus enhancing their trading experience.

I think the key criteria for serving customers well include professionalism, transparency, personalized service, and effective communication. Professionalism means that team members need to have rich professional knowledge and experience and be able to provide reliable services to customers. Transparency is an important factor in ensuring the safety of customers' assets. We need to provide customers with completely transparent fund flows to ensure the safety of customers' assets. In addition, we also need to provide customers with clear and transparent trading conditions and fee structures to ensure that customers understand the costs and risks of each transaction. Personalized service is the key to meeting the needs of different customers. We need to understand the needs and preferences of customers in different regions and provide them with services and products that meet their investment goals. Finally, establishing an effective customer communication mechanism is the basis of service. We need to communicate with customers promptly, answer questions, and provide support.

Ec Markets has long been committed to improving the trading environment and providing perfect customer service. We have an independent technical R&D team, composed of experienced IT and risk management professionals. They provide strong technical support for our trading environment. Our M.A.T system is one of the R&D results of this team. Of course, the company's annual increase in technology research and development funding is also an effective boost for our high-quality trading environment.

In terms of customer service, we ensure that our account managers and customer service teams maintain professional standards through regular staff training. Unlike traditional brokers, we have established smooth communication channels between front-end and back-end departments, including compliance, risk control, technology development, marketing, customer service, and sales departments which helps our back-end department understand customer needs more efficiently and improve product and service quality. At the same time, the front-end department can also answer customer questions more effectively and provide customers with good service support.

Finally, we continue to adapt to market compliance needs. Our compliance team has established a complete compliance system, obtained financial regulatory certifications from different countries and regions, and strictly followed regulatory requirements to provide customers with reliable asset security.