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Dialogue with AUS GLOBAL: Build a top reputation in forex industry

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Dialogue with AUS GLOBAL: Build a top reputation in forex industry
Dialogue with AUS GLOBAL


Dialogue with AUS GLOBAL: Build a top reputation in forex industry

AUS GLOBAL is an internet broker brand under AUS GROUP. The group's entities are strictly regulated by financial institutions in CySEC, FSA, FSC, ASIC, VFSC, and other financial institutions, which has offices in Cyprus, London and other regions. AUS GLOBAL is committed to providing customers with safe, reliable, and convenient financial services and creating a new financial technology ecosystem.

 

Dialogue with AUS GLOBAL: Build a top reputation in forex industry
Guests of Today
Dialogue with AUS GLOBAL: Build a top reputation in forex industry

The guest interviewed today is Jack Wang from AUS GLOBAL HEAD OF SALES for SOUTH ASIA. 

Dialogue with AUS GLOBAL: Build a top reputation in forex industry
This year, AUS GLOBAL officially announced that the company's brand name has been changed from AUSFOREX to AUS GLOBAL, and the brand name that has been operating for more than 10 years has come to an end. After this equity change (be acquired), what is the company's new development layout and plan?

AUS GLOBAL's layout and plan for the next 10 years:

On the one hand, in the forex financial market, we need brand staying power and market share to continue to expand based on the past;

On the other hand, we strive to rank among the Top Ten worldwide regarding reputation, transaction volume, and global market share within three years.

Dialogue with AUS GLOBAL: Build a top reputation in forex industry

Dialogue with AUS GLOBAL: Build a top reputation in forex industry
Question 2
Dialogue with AUS GLOBAL: Build a top reputation in forex industry
Will this equity change affect your company's business in mainland China?

This equity change of AUS GLOBAL is a good thing for the company's global strategic layout, at the same time, it will better drive business in mainland China. Agents and customers in mainland China can see the determination, confidence, and strength of our global brand of AUS GLOBAL. 

Dialogue with AUS GLOBAL: Build a top reputation in forex industry
Question 3
Dialogue with AUS GLOBAL: Build a top reputation in forex industry
According to our observation, AUS GLOBAL has always had a high presence in the community.AUSGLOBAL's responsiveness and responses are very high and timely, whether it is community IM management, operation and maintenance, or customer complaints. This acquisition does not appear to have affected the quality of your company's service. Can you share your thoughts and insights on customer service?

The customer service team of AUS GLOBAL Group always regards agents and customers as God. AUS GLOBAL always put customer service first. After more than ten years of market operation, we realize that customers always come first, and good customer service is the key to brand extension and sustainable development. Therefore, AUS GLOBAL will continue to work hard to cultivate an excellent customer service team and strive to achieve higher customer satisfaction. 

Dialogue with AUS GLOBAL: Build a top reputation in forex industry
Question 4
Dialogue with AUS GLOBAL: Build a top reputation in forex industry
Today, online events are a new form of communication and interaction. Investors can learn and share on the Internet, and broker can also spread brand value and share information and knowledge on social media, and even hold events. What experience does AUS GLOBAL have in social media operations that you can share with us?

AUS GLOBAL has maintained good cooperation with mainland social media. At the same time, our marketing department has continued to promote our brand in global media:

Including holding offline lecture activities;

Our global partnership with the Spanish team Real Betis;

Spreading the concept of AUS GLOBAL and sharing information on global social media such as Instagram, Facebook, TikTok, Youtube, Twitter, etc. are an integral part of the global strategic layout.

Dialogue with AUS GLOBAL: Build a top reputation in forex industry

Dialogue with AUS GLOBAL: Build a top reputation in forex industry
Question 5
Dialogue with AUS GLOBAL: Build a top reputation in forex industry
The forex industry has always been a dynamic field. However, since 2023, market volatility has intensified due to central bank policy adjustments, technological innovation, geopolitical risks, and global events. For individual investors, investment risks are still high. What advice or guidance do you have for investors in the current market?

The forex market is a financial market with great risks and returns. The Russia-Ukraine War and the global epidemic have had a great impact on the fluctuations of the forex market, leading to many uncertain results and impacts, including:

The recent Palestinian-Israeli War has led to local tensions in the Middle East, which has directly affected gold and crude oil;

The changes in interest rates from the Federal Reserve;

These have stimulated the nerves of the forex market. For market investors, I suggest that investors should act within their capabilities based on their funds, avoid heavy position operations, and pay attention on fund protection and position-stop loss.

Dialogue with AUS GLOBAL: Build a top reputation in forex industry


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