我用telegram小组内的一个钱包转入ex的trc20钱包，刚到账就给我冻结了，一直在钱包验证，我按照他们客服的要求该上传的证明文件也上传了。这几天一直在催客服，客服给我回了个还需要时间确认。
我想问，ex的财务这么废物吗？ex是不是要倒闭了？
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