Seorang pengguna platform jual beli kripto Indodax, merasa sistem platform Indodax terbilang tidak jelas membuat transaksi jual tidak muncul, saldo terkunci, asset hilang, dan saldo muncul tapi tidak masuk dompet IDR. Pengguna tersebut juga menilai bahwa maintenance yang dilakukan oleh platform Indodax tidak ada hasilnya.
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