尊敬的客户：
您好！平台对于此次事件给您提供的处理方案是：
服务器异常期间需求平仓的，如果已平仓按照MT4异常期间内的中间价格正补差价。
如果未平仓，您可以选择现价平仓，按照MT4异常期间内的中间价格补差价。
故障当时需要锁仓的，如果已锁仓按照MT4异常期间内的中间价格补差价。
如果未锁仓，您可以现价锁仓，按照MT4MT4异常期间内的中间价格补差价。
如果确认此方案，请将需要处理的订单平仓或者锁仓，并按以下模版回复邮件：
账号：
申诉订单号：
确认价格：
说明：我本人同意此价格的交易处理方案
请在今天18:00前回复确认邮件，未回复则默认放弃此次申诉。
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